Received this order and another order for my work space and I couldn't be happier with how they look installed.
I would offer this is the only company I will do business with regarding Class 4 Laser safety. Their service is second to none. Regarding the acrylic face shield only, and its protection, this is absolute. The hardware metal screws are of a poor grade and sheared in half. The controls to elevate the face shield, will not properly hold the face shield elevated, and all plastic components, excepting the acrylic face shield, component plastic used, is some sort of possible styrene and not acceptable for this application . I wear their CE protective goggles in the 445 NM in the event the unit fails, and if you do, the face shield has merit in Class 4.
Thank you for your review. We're pleased to hear that our service has met your expectations. Regarding your experience with the face shield:
Screws: This issue is unprecedented for us, but we value your feedback. We will expedite the dispatch of replacement screws. Please contact us to arrange this.
Elevation Mechanism: We're interested in understanding the specific issue you've encountered to ensure it doesn't happen again. We'd appreciate the opportunity to discuss this further and find a solution.
Please note that our face shield design is functionally similar to those available from industry leaders like Pyramex, Grainger, 3M, or at hardware stores, differing primarily in the addition of the laser safety component, which is our unique value proposition.
We stand firmly behind the quality and reliability of our products. If our resolution does not meet your satisfaction, we are prepared to discuss alternative solutions, including a refund. Please reach out to discuss how we can best serve you.
Quick and responsive service as well as a superior quality product.
Excelente cumplimiento con la entrega
Expect excellent service and certifications sent on each pair of specific lenses to the end user client. You cannot get a second chance with high intensity lasers and your eyes. I absolutely trust this firms product, their certifications and their excellent service.